Patients can request repeat prescriptions online via the link at the top of this page, by email to email@example.com, post or in person.
We would encourage patients to order online using Systmonline for a number of reasons:
1. You are in control and can order exactly what you need.
2. It is much more efficient for the practice.
3. It is safer as the data is only entered once so there is no risk of someone at the practice ordering the wrong item.
4. It reduces waste as a pharmacy may order things you don't need (the prescription can still go to your preferred chemist though).
New users to the online system will need a password and user ID issued by reception. Please note There is now an app for Systmonline which you can download and use on your iPod, iPad or iPhone.
Please do not call to request your prescription over the telephone as we will not be able to issue it for you.
Prescriptions take 48 hours to be issued unless they are highlighted as urgent to the reception team.
If you get your prescriptions from our dispensary the team can arrange to have your regular medication ready each month so that you don't need to remember to request them. Please ask Anne, Val or Helen for details.
PLEASE NOTE THAT IDENTIFICATION WILL HAVE TO BE SHOWN TO COLLECT MEDICATION, PRESCRIPTIONS OR SICK NOTES.
Your medication review date is shown clearly on the right hand side of your prescription. Once it is passed only one more month of medication can be issued before you have to see a GP for a review. If your only medication is the contraceptive pill this review can be booked with Sister Bev or Sister Rachel if more convenient.
Prescribing of Gluten Free Items
Patients who have been diagnosed with Coeliac disease by their hospital specialist can have some food items prescribed on the NHS. The list is limited and quantities are decided by the age of the patient. The document below can be downloaded and returned to the practice.
GF Products List
The practice will deal with any request to convert a private prescription to a NHS prescription on an individual basis. You should not assume that the NHS will cover the cost of medication issued by a private provider unless you were being seen by them under an NHS contract.
Not all private prescriptions can be converted to NHS as we will need to wait for a consultant letter and check that the prescribing is in line with local NHS guidance.
Please allow two full working days for your request to be dealt with.