NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	1867
  Good	211
  Neither Good Nor Poor	69
  Poor	37
  Very Poor	41
  Don't Know	4

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment	Date
Very thorough examination/consultation. Phlebotomist busy so first available appointment was 11 days in the future. As symptoms worsened, decided to go to Askham YO24 1LE	Tuesday 17 March 2026
Doctor explained at length about the problem. With many ideas for treating .	Tuesday 17 March 2026
I have had a few health issues over the last couple of years, Dr Pitts has always fitted me in for an appointment and she is a great listener. Thank you	Monday 16 March 2026
The doctor was very helpful and thorough. And easy to talk to.	Sunday 15 March 2026
Very thorough, respectful and reassuring and dealt with my health concerns promptly and professionally	Saturday 14 March 2026
Fantastic from start to finish, easy to contact the surgery and the doctor I saw was great. Thanks very much.	Saturday 14 March 2026
The GP interaction was impressive. I was listened to and care was taken with each question and response. I trusted Dr Reynolds with his advice and he was reassuring.	Saturday 14 March 2026
Dr Morrell (registrar) listened before explaining in layman’s terms what the issue might be. At no point did he make you feel like you were wasting his time.	Saturday 14 March 2026
A little bit of a wait for an appointment, however, the doctor was excellent, listening and questioning with great interpersonal skills. I felt like I was listened to and my concerns were addressed.	Saturday 14 March 2026
I cannot fault Dr Pitt she as always been very good with me and nothing is too much trouble for her	Saturday 14 March 2026